Thank you for shopping with My Loway Fare! We are committed to providing timely and reliable shipping for all our customers worldwide. Please read our Shipping Policy to understand how we handle deliveries and shipping charges.

1. Shipping Locations

We offer worldwide shipping to all locations where our services are available. We aim to deliver your order promptly and efficiently, no matter where you are located.

2. Shipping Method

All orders placed with My Loway Fare will be shipped via trusted local and international delivery services. The exact courier and shipping method will depend on your location and the size of the order.

3. Shipping Fees

  • Shipping fees are calculated based on the destination and the weight of the order. These fees will be displayed during checkout before you confirm your purchase.
  • For all orders, shipping costs are borne by the customer. The total shipping cost will be added to the final price at checkout.

4. Delivery Time

  • Delivery times vary based on your location and the availability of the products.
  • Domestic deliveries within your country typically take between 3 days.
  • International deliveries can take anywhere from 3 days, depending on the shipping destination.

Please note: Delivery times are estimates and may vary due to circumstances beyond our control, such as customs processing or local delivery delays.

5. Order Processing Time

  • Orders are processed during business days (Monday to Friday) and may take up to 3 business days for processing.
  • Once your order has been processed, you will receive a shipping confirmation email with tracking information (if applicable).

6. Tracking Your Order

  • After your order is shipped, you will receive a confirmation email with tracking details, if available. You can use this tracking number to check the status of your shipment.
  • For international orders, please note that tracking updates may be delayed while your package is in transit or at customs.

7. Shipping Restrictions

  • We do not deliver to P.O. Boxes. Please provide a valid shipping address for your order.
  • If you provide an incorrect or incomplete address, please contact us immediately at [email protected]. We are not responsible for delays caused by incorrect addresses.

8. Delivery Attempt and Failed Deliveries

  • If a delivery attempt is unsuccessful, the courier may leave a notice and attempt to deliver again. If you are unavailable to receive your order, please contact the courier directly to arrange a suitable delivery time.
  • If the item is returned to us due to non-delivery or refusal, additional shipping charges may apply for reshipping the order.

9. Customs and Import Duties

  • International customers are responsible for any customs duties or taxes that may be imposed on their orders by their respective countries. Please check with your local customs office to determine any additional costs prior to placing your order.
  • My Loway Fare is not responsible for any delays or fees incurred due to customs processing.

10. Order Modifications and Cancellations

Once an order has been confirmed and processed, it cannot be modified or canceled. However, if you encounter any issues with your order, please reach out to us at [email protected] as soon as possible, and we will do our best to assist you.

11. Lost or Damaged Shipments

  • If your order is lost or damaged during transit, please notify us immediately at [email protected]. We will work with the shipping carrier to resolve the issue.
  • Please retain all packaging materials and documentation until the issue is resolved.

12. Changes to Shipping Policy

My Loway Fare reserves the right to update or change this Shipping Policy at any time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. Please check this page regularly for any updates.

13. Contact Us

If you have any questions or concerns about our shipping process, please feel free to reach out to us at [email protected].